Effective Date: 3-11-2024
At 3D Print Pixie, we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (the “Site”) and interact with our products and services. We comply with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs) to ensure that your personal information is protected.
By accessing or using our Site, you agree to the collection, use, and disclosure of your personal information as described in this Privacy Policy. If you do not agree with this policy, please do not use our website.
1. Information We Collect
We may collect the following types of information when you use our Site:
- Personal Identifiable Information (PII): This may include your name, email address, postal address, phone number, and payment information when you make a purchase, sign up for newsletters, or contact us.
- Technical Information: This may include your IP address, browser type, device type, and browsing activity on our Site (e.g., pages visited, time spent on the Site).
- Cookies: We use cookies to collect data on your interactions with our Site to improve your user experience and analyze trends. You can control cookie preferences through your browser settings.
2. How We Use Your Information
We may use the personal information we collect from you for the following purposes:
- To provide and deliver our products and services to you.
- To communicate with you about orders, inquiries, and promotions.
- To send marketing and promotional materials (if you have opted in).
- To improve our Site, services, and customer experience.
- To comply with legal obligations, including preventing fraud or responding to legal requests.
3. Disclosure of Your Information
We may disclose your personal information to third parties under the following circumstances:
- Service Providers: We may share your information with trusted third-party service providers who help us operate our business (e.g., payment processors, shipping providers, marketing platforms). These service providers are required to protect your data and only use it for the purposes for which it was provided.
- Legal Compliance: We may disclose your information if required by law or to protect our rights, property, or safety, or that of others, including legal authorities.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction, subject to this Privacy Policy.
4. Data Security
We take the security of your personal information seriously and implement reasonable physical, technical, and administrative measures to protect it. However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your personal data, we cannot guarantee its absolute security.
5. Access and Correction
Under the Australian Privacy Principles, you have the right to access and correct the personal information we hold about you. If you would like to access or update your personal information, please contact us using the contact details below. We will respond to your request within a reasonable timeframe.
6. Retention of Personal Information
We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, or as required by law. Once it is no longer necessary, we will take reasonable steps to securely delete or anonymize your data.
7. Children’s Privacy
Our website is not intended for individuals under the age of 13. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected personal information from a child under 13, we will take steps to delete that information.
8. Third-Party Links
Our Site may contain links to third-party websites that are not operated by us. We are not responsible for the privacy practices or content of these websites. We encourage you to review the privacy policies of any third-party websites you visit.
9. International Data Transfers
If you are located outside Australia, please be aware that your personal information may be transferred to and stored in Australia. By using our services, you consent to the transfer of your personal information to Australia.
10. Changes to This Privacy Policy
We reserve the right to update or amend this Privacy Policy at any time. Any changes will be posted on this page, with the updated date at the top. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your personal information.
11. Contact Us
If you have any questions or concerns about this Privacy Policy, or if you wish to exercise your rights to access, correct, or delete your personal information, please contact us:
3D Print Pixie
Email: hello@3dprintpixie.com.au
Phone: 0748397402
Website: https://3dprintpixie.com.au